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Lisa and I decided to have a phone marathon and keep going with our report. We have had issues with method and with the help of Bronwyn we have been introduced to a data-matrix. Because we wanted to check that our sub-questions can be answered we are working on the survey questions. Not sure if this is the order of things so have asked on the discussion group.
Have kept an eye on what others have been doing and get the feeling that some are 'keeping their cards close to their chest' and will reveal all when ready.
Hi Katie (please pass my comments onto Lisa too) they say if you have enough lemons, you can always find a way to make lemonade ;) as I am not a G&T girl, I am not sure how they would mix together ... anyway, back to your project - I think you have pick up on a really key point about "sustainability does not become an issue and the professional development for the future must meet the needs of a changing staff". It's quite common to do a big push at launch, roll out or implementation time and then find in a few of months (maybe a year or two) after you have had a few staff changes, that only about half of them know what to do. I think one of the keys to really making technology a sustainable change to work practices is to consider how you can embed the new practices in daily or regular work. And the other thing to consider is how will the new staff in a few months (or a year) be introduced & inducted into these regular work practices? It might be as simple as a one on one session with an existing user or bit more fancy with giving them a guided example to follow. Keep up the marathon phone sessions ... (and men say women spend too much time on the phone - huh!)
ReplyDeleteYes Katie communicating ideas is key to the peer support model I like to engender in this course. Great suggestions Rachel about keeping the beast going. I agree totally - a sustainable model will include opportunities for collaboration and sharing to "keep the love" going. Having continuity and building up organisational knowledge in such a way that it stays even when people leave is absolutely key. That is why I like peer mentoring, and co-teaching and collaborating on developing resources. Easier said than done though in this age of individuality and competition. I believe it may be swinging back as a result of some of the changes which eLearning has swept in particularly around collaboration. Though people still have to find the $ somehow.
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